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Frequently asked questions
Quick Answers
Yes, we do. Same-day delivery times vary depending on the flowers and design you choose. Most orders take 4–5 hours, but larger or more customized arrangements may require additional time. After your order is placed, we’ll personally reach out with an estimated delivery window.
Deliveries are made between 10:00 AM and 10:00 PM. If you need a specific delivery time, please include your request at checkout, we’ll do our best to accommodate.
Delivery fees vary depending on the location and distance from our private studio in Sun Valley. 0–10 miles — $10 10–20 miles — $20 20–30 miles — $30 30–40 miles — $40 40–50 miles — $50 Your delivery fee will be automatically calculated at checkout based on the address you enter.
Yes! You can order online anytime at Velloraflowers.com or by phone at (805) 991-2610 during our business hours (Mon-Sun 10:00 AM- 10:00 PM).
Yes! You can schedule your order in advance for any specific date — perfect for birthdays, anniversaries, or events.
Yes, we deliver to homes, hospitals, businesses, and venues across Los Angeles.
We kindly ask that any changes or cancellations be made within 24 hour of placing your order.If you need to update delivery details or make adjustments, please contact us by text or call at (805) 991-2610.
If the recipient isn’t home, our delivery partner will try to reach them by phone or text. When possible, the bouquet will be left in a safe, shaded spot at the delivery address.
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